SmartService – Home Appliance Repair in Egypt

After-warranty home appliance repair, with a visit within 24 hours and a clear price before work starts.

Call now 16062 WhatsApp How to book

The visit and inspection fee is EGP 250 only if you decline the repair after diagnosis — the repair cost is explained before work starts. Pricing & inspection fee

Illustration: a technician during a home repair visit
Call now and pick your visit time16062

Appliances we repair

Pick your appliance to see its common faults and the safe checks to make before booking.

How booking works

Three stages from first contact to warranty — details on the booking page.

  1. Illustration: a support agent taking a booking call
    01

    Contact and describe the appliance

    Call 16062 or send a WhatsApp message: appliance type, brand, the fault as you see it and the model number if possible — we confirm the appointment.

  2. Illustration: a technician testing a washer and writing the report
    02

    Visit, diagnosis and price approval

    The technician arrives on time, inspects the appliance, finds the cause and explains the work, parts and full cost before anything starts.

  3. Illustration: handing over the invoice and the replaced part
    03

    Repair, invoice and warranty

    With your approval the repair is done with parts that match the model, and you receive an invoice and a written one-year warranty.

Our services

More than repair: installation, refrigerant service, maintenance contracts and technical advice.

Services

After-Warranty Appliance Repair

Repairs after the manufacturer warranty ends, backed by a one-year SmartService repair warranty.

Service details
Illustration: a repair technician in the workshop

Why SmartService?

Clear rules from the first call to the invoice.

  • Full one-year warranty

    A written warranty on the repair carried out and the parts fitted, as stated on the invoice.

  • After-warranty repair

    We repair your appliance after the dealer warranty ends, for the brands sold in Egypt.

  • A specialist per appliance

    The technician is matched to the appliance and the fault — not one technician for everything.

  • Urgent service within 2 hours

    In covered areas, subject to technician and parts availability and the fault; confirmed when booking.

  • Your time, your choice

    Pick the day and hour that suit you for the technician visit when you book.

  • Invoice and a clear price first

    EGP 250 inspection fee only if you decline the repair after diagnosis. Repair costs are explained before work starts.

Common error codes and what they mean

Code on the display? Tap it to see what it means and the first fix before booking a technician.

Illustrations of the faults we handle

Illustrative photos only — documented repair cases from our own work will be added with the owners’ consent.

  • Front-load washer repair: motor and bearings
  • Chest freezer repair: cooling circuit
  • No-frost fridge defrost sensor replacement
  • Split AC cleaning and service
  • Dishwasher filter and spray-arm cleaning

More about SmartService

Brands we repair

A specialised technician for every brand and model in the Egyptian market.

Before you book

The visit and inspection fee is EGP 250 only if you decline the repair after diagnosis. The technician explains the work and parts cost before starting and proceeds only with your approval. See our pricing policy.

A regular visit takes place within 24 hours of booking. Urgent service within two hours is available in covered areas, subject to technician and parts availability and the fault, and is confirmed when booking. Repair completion time depends on the diagnosis and the appliance’s needs.

Choose the right service

Find fault information on the device and brand pages. Share the appliance type, model and symptoms so we can match the visit to the right technician.

SmartService is an independent company providing after-warranty repair. If your appliance is still under its manufacturer warranty, contact the dealer first. Completed repairs come with an invoice and a one-year warranty on the work and fitted parts, subject to its terms.

Maintenance contracts are also available for homes and businesses, with scope agreed after reviewing the appliances and their needs.

Frequently asked questions

How much is the inspection fee?

The visit and inspection fee is EGP 250 only if you decide not to go ahead with the repair after diagnosis. The repair cost itself is explained before work starts and depends on the appliance and the fault.

Do you repair appliances at home?

Inspection and repair start at your address, and everything that can be done on site is done at home. If a case needs a different setup, it is explained before the service continues.

Do you repair appliances still under warranty?

Our core service is after-warranty repair. If the appliance is still under the manufacturer warranty, contact the dealer's service centre first.

What does the SmartService warranty cover?

The one-year warranty covers the repair carried out and the parts we fit, as stated on the invoice. It is a SmartService warranty, not an extension of the manufacturer's.

What is the hotline number?

The SmartService hotline is 16062. You can also book on WhatsApp.

Book your repair now

Call the hotline or send the appliance details on WhatsApp, and choose the day and time that suit you for the technician visit.

Call now 16062 How to book WhatsApp

Illustration: a support agent answering the hotline