Technical Consultation

A technical opinion before repairing or replacing: is the appliance worth fixing? What does the error code mean? Advice from a specialist. Call 16062.

The visit and inspection fee is EGP 250 only if you decline the repair after diagnosis — the repair cost is explained before work starts. Pricing & inspection fee

  • One-year repair warranty
  • Visit within 24 hours
  • Urgent service subject to coverage and availability
Technical Consultation

Before paying for a repair the appliance may not deserve — or buying a new one when the fault is minor — a consultation with a technician who specialises in your appliance type helps.

When to ask

  • A previous technician said it “needs a board” or “needs LEDs” and you want a second opinion.
  • The quoted repair cost is close to the price of a new appliance.
  • A cracked screen or a stopped compressor and you want to know whether repair is worthwhile before a visit.
  • An error code appeared and you want to understand it before deciding.

Send the brand, model number, a description of the fault and a photo or short video if possible. The technician replies with an initial view on the likely direction and repair feasibility; the final diagnosis is made by measurement on site, and the inspection fee is explained on the pricing page. Contact 16062 or book on WhatsApp.

Book your repair now

Call the hotline or send the appliance details on WhatsApp, and choose the day and time that suit you for the technician visit.

Call now 16062 How to book WhatsApp